Some
companies build products. At Hirsch, we build a culture.
We believe the ideal culture
will produce the best services and support infrastructure.
Our goal is to make your investment in an access control
or security management system safe and secure –
today and tomorrow.
We have a culture
that listens. We have a culture that is committed to the
satisfied customer. Incidentally, this approach also produces
the best products. With Hirsch, you are not just buying
a product – you are buying a long term relationship.
The Hirsch Solutions
Room enables prospective customers to see their specific
products and applications in operation before they buy.
Here for You
We
have a worldwide network of authorized dealers to provide
local expertise in needs assessment, system design, installation,
commissioning, and ongoing service.
All installs are backed by the Hirsch Technical Support
Team which is available to answer application questions
and assist in installation and operation.
The Hirsch Learning Center provides continuous training
programs for installation, commissioning, operation and
administration on all our systems. Students receive a
hands-on classroom learning experience, using dedicated
PCs, controllers, and field hardware. Our instructors
are professionals in adult education and instructional
design.
The
Sales Support Team is available to provide timely answers
to questions concerning product selection, pricing,
ordering and shipments.
Each Technical
Support representative has a variety of equipment that
can be configured to match the customer’s environment,
so callers get relevant, timely and accurate answers.
The Hirsch Learning
Center trains nearly a thousand dealers and end-users
each year using state of the art facilities and equipment
with a hands-on approach.
Results-oriented
instructors ensure our dealers can install and troubleshoot
our
systems and our end-users can operate and administer
their system.
